Userbook – Software Requirements & Issue Tracking

Tired of misunderstandings, scope creep & missed deadlines?

Turn Your Calls, Chats & Emails into Clear Project Requirements in Seconds

Upload a messy brief, meeting notes, or even a chat transcript and we'll turn them into crystal clear, actionable requirements.

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71%

of software projects fail or fall short

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We won't be releasing payment until this feature is implemented!

Chaotic Briefs To Clear Requirements In Seconds

Scope project requirements & create interactive proposals in minutes.

Time & cost estimates

Prioritisation & tracking

Client approval

User Personas

Represent users as personas, ensuring every decision is centered around real people.

User Stories

Capture how users interact with your product, aligning features with genuine needs.

User Journeys

Map each step of the user experience to pinpoint challenges and refine solutions.

Real-Time Progress

See project progress at a glance

Keep clients in the loop with real-time reports

No need to keep updating clients via email

Track costs against budget and lock in profits

Issue Tracking & Feedback

Centralise feedback in one place - no need to chase emails or overwelm clients with multiple tools.

Track feedback in one tool

No more messy email chains

Real-time progress alerts

How It Works

Use AI to turn scattered product ideas into organized, actionable components.

Drop Your Notes

Upload a messy brief, meeting notes, or even a chat transcript. One-liners or full-on chaos—we can handle it.

AI Magic

We turn your convos into clear personas, user stories, journeys, and clean, actionable requirements.

Evelevate Your Workflow

AI-Powered Project Scoping

Accelerate planning and proposal creation with an AI copilot that helps define personas, map user journeys, and generate precise requirements with costs.

Organize Your Project

Organize your vision into characters, stories, journeys and requirements that cover both functionality and overall user experience.

Build Product Relationships

Visualize your entire product by linking components together in a cohesive map that aligns every element of your vision.

Real-Time Collaboration

Keep clients, team members, and stakeholders in sync. Work together in a unified space to resolve issues, and drive your project forward.

Integrated Issue Tracking

Centralize feedback and swiftly tackle problems with built-in issue tracking—no need for multiple tools that overwhelm your clients.

User-Friendly Interface

Ditch clunky enterprise software. Enjoy a clean, modern interface designed for effortless project management thatz both you and your clients will appreciate.

Clearer communication

Stronger relationships

Successful projects

Increased profits

Make Your Next Project a Success

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Frequently Asked Questions

Who is Userbook for?: We built this tool for freelancers, agencies and product managers. We build software ourselves for both internal projects and client projects and built Userbook to solve our own problem.
Is Userbook a project management tool?: No, this is not another Trello, Asana or Jira. Userbook captures the project requirements and what needs to be built.
When should I use Userbook?: It's best to start using Userbook at the beginning of a new project when you are scoping the requirements. You can continue to use it through the life of your project as requirements change.
What are characters, stories, journeys and requirements?: Characters, stories, journeys, and requirements form a framework that helps teams understand users and structure product development around their needs:

- Characters: These are archetypal user personas representing the various end users. They embody behaviors, goals, and challenges, guiding teams to empathize with and design for real users.

- Stories: Often referred to as user stories, these are concise narratives that describe a piece of functionality from the character's perspective. Typically framed as “As a [character], I want [feature] so that [benefit],” they ensure that every feature delivers clear value.

- Journeys: These outline the complete path a character takes when interacting with the product—from the initial encounter to achieving their goals. Mapping journeys helps visualize the overall user experience and identify any gaps or pain points.

- Requirements: These are the detailed specifications and criteria the product must meet. They translate insights from characters, stories, and journeys into actionable, measurable tasks for development teams.

Together, these elements enable teams to organize work, prioritize features, and deliver user-centered solutions in a structured, efficient manner.
Do I have to use characters, stories and journeys?: No, you can just use Userbook for requirements capture and issue tracking.
How secure is my data on Userbook?: Your data security is our top priority. We never sell your data and use industry-standard security to protect your information, and we regularly update our security protocols to ensure your data is safe.
Will this take up more of my time?: No, Userbook will save you time. You're already capturing this information somewhere - where it’s in a Google Doc, Slack messages or email. Userbook makes capturing and keeping track of it easier.
If you’re not capturing this information, then you’re likely already loosing huge amounts of time to scope creep and misunderstandings.
Is there a free trial available?: Yes, Userbook offers a 14-day free trial with full access to all features. You can test out the platform and see how it fits your workflow before committing to a paid plan.
How do I cancel my subscription?: You can cancel your subscription at any time directly from your account dashboard. If you cancel during the trial period, you won’t be charged. After cancellation, you will retain access to your account until the end of your current billing cycle.

71% of software projects fail or fall short